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Privacy Policy

Effective Date: February 27, 2026   |   Last Updated: February 27, 2026

Tanglebrook Apartments (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or communicate with us, including via SMS/text messaging.

1. Information We Collect

Personal Information may include:

  • Full name
  • Email address
  • Phone number (including mobile)
  • Mailing address
  • Employment and income information
  • Rental history
  • Payment information

Online & Technical Information may include:

  • IP address
  • Browser and device type
  • Pages viewed and interactions
  • Cookies and similar technologies

2. How We Use Your Information

We may use collected information to respond to leasing inquiries, process rental applications, conduct background and credit screening, manage resident accounts, schedule tours, provide maintenance alerts, send rent reminders, send promotional communications (if opted in), and comply with legal obligations.    

We do not sell or rent your personal information.

3. Text Messaging (SMS) Communications

If you opt in to receive text messages from Tanglebrook Apartments, you may receive messages related to your lease, maintenance requests, community events, upcoming payments, and other information related to the community in which you reside.      

Message frequency varies based on your interactions with us.

You may opt out of receiving text messages at any time by replying STOP to any message you receive. After you send STOP, you will receive one final confirmation message and will no longer receive text messages from us unless you choose to opt in again. You may opt back in through the resident portal.      

For assistance, reply HELP or contact the leasing office directly at 713-782-6093 or manager@tanglebrookapartments.com.      

Message and data rates may apply for any messages sent to you from us and to us from you. Charges depend on your mobile carrier plan.

Consent to receive text messages is not a condition of leasing an apartment.

4. Sharing Your Information

We may share information with property management software providers, screening agencies, payment processors, IT providers, and legal authorities when required by law. All third parties are required to protect your information.

5. Data Security

We implement reasonable safeguards to protect your information. However, no internet transmission is completely secure.

6. Contact Information

Tanglebrook Apartments
1410–1430 Fountainview Drive
Houston, TX 77057
Phone: 713-782-6093
Email: manager@tanglebrookapartments.com    

Note: This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised effective date.